Return Policy

At Fly Racing, we want you to ride with confidence and be fully satisfied with your gear. Our return policy is designed to make the process easy and transparent, ensuring that you get the products that suit your needs. Please take a moment to review our policy below.

30-Day Return Policy

We offer a 30-day return policy from the date of purchase. If, for any reason, you are not completely satisfied with your order, you may return it for a full refund or exchange within this timeframe.

Eligibility Criteria

To be eligible for a return, the item must be:

  • Unworn and unused
  • In the original packaging
  • With all tags and labels attached
  • Free from any damage, stains, or alterations

How to Initiate a Return

To initiate a return, please follow these simple steps:

  1. Contact Us: Reach out to our customer service team at [your email address] or through our [contact form] to notify us of your intent to return.

  2. Provide Information: Please include your order number, the name of the item you wish to return, and the reason for the return in your communication.

  3. Wait for Instructions: Our team will provide you with instructions on where to send your return and any additional information required.

Return Shipping

Customers are responsible for return shipping costs unless the return is a result of an error on our part (e.g., wrong item shipped, defective product). We recommend using a trackable shipping service to ensure your return is received safely.

Refund Process

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.

Exchanges

If you wish to exchange an item, please follow the same return process outlined above. Once your return is received and processed, you can place a new order for the desired item on our website.